Privacy Policy
Privacy Policy
Effective Date: 31/07/2024
www.louisemariecrochet.co.uk ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or purchase our crochet patterns, designs, and learning resources.
1. Information We Collect
We may collect and process the following data about you:
- Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
- Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the dates and times of your visits.
- Cookies: We use cookies and similar tracking technologies to collect data about your browsing activities and preferences.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Our Services: To process your orders, deliver products, and manage your account.
- To Communicate With You: To respond to your inquiries, send you updates, newsletters, and promotional materials (if you have opted in to receive them).
- To Personalize Your Experience: To tailor content and recommendations based on your preferences and browsing history.
- To Analyze and Improve Our Website: To understand how our website is used and to improve its functionality and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties to provide our services, such as:
- Payment Processors: To handle transactions securely.
- Shipping Providers: To deliver products to you.
- Service Providers: To assist with website hosting, analytics, marketing, and customer support.
We require these third parties to use your information only for the purposes specified and to protect your personal information in accordance with this Privacy Policy.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information under certain circumstances.
- Withdrawal of Consent: If you have given us consent to process your personal information, you can withdraw it at any time.
To exercise any of these rights, please contact us at info@louisemariecrochet.co.uk.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Louise Marie Crochet
info@louisemariecrochet.co.uk